Privacy Policy

Date of Last Revision: October 25, 2025

1. Introduction and Scope

Fluorion Pte. Ltd. ("Fluorion," "we," "us," or "our") is committed to building the foundational intelligence layer for the next generation of high-performance systems. Trust is at the core of our mission, and that includes protecting the privacy and security of your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you:

• Visit our website, fluorion.io (the "Site").
• Interact with us in a business context, such as by filling out a contact form, registering for one of our events or webinars, or communicating with our team.
• Apply for a career with Fluorion.

This policy applies to the personal information for which Fluorion is the "data controller."

Important Note: This Privacy Policy does not apply to the data that our customers ("Customers") upload, submit, or otherwise provide to our proprietary AI platform, Panofluxa™ (the "Services"). The processing of such "Customer Data" is governed by the specific agreements between Fluorion and our Customers, such as a Master Services Agreement and Data Processing Addendum. In those instances, Fluorion acts as a "data processor" on behalf of our Customers.

By using our Site or interacting with us, you agree to the collection and use of information in accordance with this policy.

2. Personal Information We Collect

We collect personal information from three primary sources: information you provide directly, information we collect automatically, and information we receive from third parties.

2.1 Information You Provide Directly

• Identifiers and Professional Information: When you contact us through a web form, register for an event, or subscribe to our newsletter, we may collect your name, email address, phone number, job title, and company name.
• Communications: When you contact us with inquiries or for support, we collect the contents of your messages, including any feedback or information you choose to provide.
• Career Application Information: If you apply for a position at Fluorion, we collect information you provide in your application, such as your resume, cover letter, employment history, and qualifications.

2.2 Information We Collect Automatically

• Log and Usage Data: Like most websites, our servers automatically collect information when you access or use our Site and record it in log files. This data may include your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons, pixel tags) to operate and administer our Site, analyze trends, and improve your experience. Cookies are small files stored on your device that help us remember your preferences. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our Site.

2.3 Information We Receive from Third Parties

We may receive personal information about you from third-party sources, such as marketing partners, social media platforms, and public databases, to supplement the information we collect from you.

3. How and Why We Use Your Personal Information

We use your personal information for specific purposes and on the legal bases outlined below.

• To Provide and Operate our Site and Services: We use your information to respond to your inquiries, provide customer support, and fulfill our contractual obligations.
○ Legal Basis (for EEA/UK residents): Performance of a contract, legitimate interest.
• For Research and Development: We use aggregated and de-identified usage data to analyze how users interact with our Site, which helps us improve our offerings, develop new features, and enhance security.
○ Note on AI Model Training: We do not use personal information collected from our public website visitors to train our core AI models for the Panofluxa™ platform. Our AI models are trained exclusively on data provided by our Customers under strict contractual agreements or on properly licensed or synthetic datasets.
○ Legal Basis (for EEA/UK residents): Legitimate interest.
• For Marketing and Communications: With your consent where required, we may use your information to send you newsletters, event invitations, and other marketing communications that may be of interest to you. You can opt out of these communications at any time by following the unsubscribe link in the email.
○ Legal Basis (for EEA/UK residents): Consent, legitimate interest.
• For Security and Legal Compliance: We use information to maintain the security of our Site, prevent fraud, enforce our terms of service, and comply with legal obligations, court orders, or other legal processes.
○ Legal Basis (for EEA/UK residents): Legal obligation, legitimate interest.

4. How We Share and Disclose Information

We are committed to your privacy and do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as IT hosting, data analysis, marketing automation, and customer support. These providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.
• Affiliates: We may share information with our corporate affiliates for purposes consistent with this Privacy Policy.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of users of the Site or the public.

5. Data Security and Retention

• Security: We have implemented appropriate administrative, technical, and physical security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include encryption and access controls. However, no internet transmission is ever completely secure, and we cannot guarantee its absolute security.
• Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information.

• All Users: You can opt out of marketing communications at any time by using the unsubscribe link in our emails. You can also manage your cookie preferences through your browser settings.
• For Residents of the European Economic Area (EEA), United Kingdom (UK), and Switzerland: You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing, ask us to restrict processing, or request portability of your personal information. You may exercise these rights by contacting us at privacy@fluorion.io.
• For Residents of California (CCPA/CPRA): You have specific rights regarding your personal information, including the right to know what personal information we have collected, the right to delete it, and the right to correct it. Fluorion does not "sell" or "share" your personal information as those terms are defined under the CCPA. You have the right not to receive discriminatory treatment for exercising your privacy rights. To exercise your rights, please contact us at privacy@fluorion.io.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where the data protection laws may differ. If you are located in the EEA or UK, this may mean your data is transferred to the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, using safeguards such as Standard Contractual Clauses where applicable.

8. Children's Privacy

Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at privacy@fluorion.io.